Scaling in the Digital Age: Moving Beyond Isolated Approaches

Held on February 13, 2020, 3 – 5 pm

• Stavros Polykarpou and Dave Chatterjee talked about 3D printing in healthcare and cyber-warfare.

Stavros Polykarpou presented the work: The Role of Place in Organizing the Emerging Technology of 3D Printing in a Hospital 

This paper examines how the role of place shapes the way emerging technologies scale across hospital organizations. Through a five year ethnographic field study, which focuses on how 3D printing was being organized to scale across a major UK National Health Service (NHS) hospital, we extend theory on how places shape the organizing of emerging technologies. Informed by a practice lens and a process research approach, we develop a model that theorizes the constitutive role of place in terms of its resources, materiality and location meaning, which taken together, explain how and why 3D printing failed to scale up in three different situated places. Moreover, we unpack place dynamics, which entail processes of place bending, place extending and place framing to theorize the role of place in scaling an emerging technology. We conclude by discussing the implications for the organizing of emerging technologies and how place is integral in shaping the process of scaling. 

Dave Chatterjee presented the work: High-Performance Security Culture is Essential in Cyber Warfare 

To effectively prepare and respond to the ever increasing and evolving cyberattacks, organizations must not only have a comprehensive plan but also execute with great precision and consistency. There is little room for errors or mistakes. The battle has to be fought at all levels – technological, process, and people – and with the help of all organizational members and business partners. For everyone to be on board and playing their respective parts requires among other things a security mindset, high loyalty towards the employing organization, a deep sense of responsibility towards all stakeholders, and commitment to leaving no stone unturned. The United States Nuclear Navy Program’s culture is used as an exemplar to highlight and empirically examine the key elements of a high-performance security culture. 

A multi-method approach of literature review, focus groups, and expert interviews is used to examine the validity of high-performance cultural traits of commitment, preparedness, and discipline, from the standpoint of inspiring appropriate cybersecurity practices. To ensure a rich and diverse perspective, information security experts from technology user and technology provider firms were interviewed. Industries ranging from healthcare and public health to supply-chain management, higher education, security and information management solutions and financial technology (fintech) were in the surveyed sample. Qualitative analyses techniques were used to validate the relevancy of the three high performance cultural traits by identifying cybersecurity success factors and practices that reflect those traits.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.